Bitrix Checklist

Technical MoM Email Template

Description

A Technical Meeting Minutes (MoM) is required when technical discussions with the client occur from a technical perspective. This MoM is necessary as evidence of the discussion and the agreed-upon issues/solutions, as well as blockers that occurred, causing delays.

Subject

[MoM] {Kode Project} - {Agenda Meeting} - {dd/mm/yyyy}

Body

Dear All,​

Berikut summary dari meeting dengan {nama tim terkait}, pada tanggal {dd/mm/yyyy, hh:mm – hh:mm} ​

Peserta:​
1. ...​

Summary:​
1. ...​

Next Action: (termasuk deadline, jika ada)​
1. ...​

Terlampir: (jika ada dokumen, termasuk screenshot)​
1. ...

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Escalation MoM Email Template

Description

An Escalation Email is required in case of issues or blockers that cause delays in project delivery, especially if these issues persist without a solution. This email needs to be directed to the supervisor as a written record to facilitate understanding of the issues and to collaboratively work towards their resolution.

Subject

[Escalation] {Kode Project} - {Topic} - {dd/mm/yyyy}​

Body

Dear All,​​

Berikut kami sampaikan issue terkait {Topic} di project {Kode Project} dengan rincian sebagai berikut:​

Issue:​
1. …​

Impact:
1. ...​

Next Action: (proposal solusi yang ditawarkan, jika sudah ada)​
1. ...​

Terlampir: (jika ada dokumen, termasuk screenshot)​
1. ...